Business One includes several features that enhance customer relationship management. The Activities feature allows you to track each contact with a business partner in phone calls, meetings, or other tasks. It links with an internal appointment calendar for each user. The Sales Opportunity module allows salespeople and managers to track the progress of prospective major sales. These tools can greatly increase the effectiveness of your sales force and sales management.
B1 University’s courses enable you to utilize these tools for the greatest benefit for your company.
