SV-101: Intro to the Service Module
Overview and training on the Service Module in SAP Business One. This course will develop skills to enable the student to set-up and utilize the various capabilities with Service.
- Customer Service Managers
- Customer Service Personnel
- General knowledge of SAP Business One processes and flows
- Strongly Recommended:
- Fundamentals of SAP Business One SAPB1-101, or demonstrated use of SAP Business One.
- Service Setup
- Contract Templates
- Service Queues
- Customer Equipment Cards
- Service Contracts
- Solutions Knowledge Database
- Service Calls
- Service Reports
Target Audience
Prerequisite
Course Content
Overview and training on the Service Module in SAP Business One. This course will develop skills to enable the student to set-up and utilize the various capabilities with Service.
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